Client fund protection system
The funds received for the issue of e-money or for the provision of payment services not associated with said issue, will be deposited in a separate bank account opened at CaixaBank in the name of MoneyToPay. While said funds remain in the separate account, their titleholder will enjoy a right of separation on said account, in accordance with bankruptcy legislation, with regard to possible claims from other creditors of MoneyToPay.
Differences and/or complaints regarding M2P can be submitted to the following address:
It is also possible to contact: