In order to recover the PIN of your prepaid card, you will have to go to the PIN recovery section at the top of this page and follow these steps:
Enter the information about your card in the dedicated fields.
You will receive an SMS with a security code, which you will have to enter in a dedicated field.
You will receive an SMS with a 4-letter combination.
On the following web page you will see a unique sequence of 16 numbers. Please take note of the numbers in the cells identified by the letters that you have received on your mobile .
Your PIN is the result of the 4-digit sequence numbers derived in this way.